![]() At any rate, this Webroot program is quite straightforward at getting the job done.įor launching a basic scan, go for the extra-large Scan My Computer button that is designed to stand out, or alternatively with a right-click on the Webroot system tray icon. This is hardly an issue as power users often like having all of their available options to be at the ready. Webroot SecureAnywhere AntiVirus has a complicated appearance at first glance, with several panels, buttons, switches, and icons. In which case, barring a different conclusion from Support, this issue would be documented, reproduced, and turned over to Development for further review at that point.Webroot SecureAnywhere AntiVirus : Features You could test that by running an innocuous script that enters some text into NotePad when you hit one of the keys on your keyboard. Or it's possible it's not dependent on what AutoHotKey is doing and is acting up regardless. Support would likely benefit from taking a look at your script to approach your case in a more targetted manner. That would be the self-help solution if your particular problem is due to settings in that area of the program. If so, re-add the shields one by one until you discover which one is causing your particular issue. My suggestion here would be to first see if setting it to None helps. You'll notice that when it's set on Maximum, there is an indicator that it "Provides maximum protection of user data, but blocks accessibility utilities." AutoHotKey can be used as an accessibility utility, so one of the settings could be at issue. For instance, if you open up View/Edit Protected Websites in the Identity Shield, you'll see settings for HTTPS and HTTP sites. If so, that would be indicative of Webroot behaving as designed in this situation.Īnother scenario in which it might be behaving as designed is that maybe this is happening specifically within a browser because that browser is protected in certain ways that you may not want in your case. If, for instance, AutoHotKey is accessing protected credentials and functioning as a password manager, perhaps unchecking "Prevent programs from accessing protected credentials" in the Identity Shield settings might help. It's possible that the AutoHotKey issue you're experiencing is dependent on what you're doing with it. I'd encourage users with this issue to go through Support however. That's the file, and you're in the right place.Īn issue like this really needs to be communicated to Support to facilitate a proper investigation, but I'll try to provide what guidance I can. Please contact support for additional troubleshooting suggestions. In the event you're certain you've made that change, Support is going to need to investigate further. Are you certain you changed the correct executable to an Allow setting, and are you certain you did this in Identity & Privacy -> Identity Shield -> View/Edit Protected Applications? There are other areas in the program where it can appear you're making the same type of change but in fact are making a different one, such as quarantine or the firewall. This is generally indicative that the suggestion helped them. It appears for both other customers reporting the issue that there was no reply back after suggesting that they change AutoHotKey to Allow. Regarding AutoHotKey, I see two cases being fielded in the support system on that topic. However, based on what that add-on does, it seems possible there could be an interaction taking place with a different function of the program. ![]() It seems unlikely that there is a conflict taking place there specifically. No other functions are routed through it, and it does not interact with other add-ons. The Webroot Firefox add-on is for Password Management functionality only. ![]() OpenText NetIQ Advanced Authentication Tips & Info 0.OpenText NetIQ Access Manager User Discussions 0.OpenText NetIQ Self Service Password Reset 0.OpenText NetIQ Advanced Authentication Discussions 0.OpenText NetIQ Access Manager Developer Discussions 0.NetIQ Access Manager Portfolio Tips & Info 0.Webroot® Legacy Products (2011 and Prior) 33.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553.Webroot® Security Awareness Training 57.Webroot® Business Endpoint Protection 1137.Webroot Mobile Security for Android 941.Webroot® Consumer/Business - for Macs 371.Webroot® SecureAnywhere™ - Complete 3834.Webroot® SecureAnywhere™ - Internet Security Plus 2470.Webroot® SecureAnywhere™ - Antivirus 6984.
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